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Questions & Answers
List of answered questions in this category. To reveal answer click on question.

Payments
 I want to ask if I can receive a debit/credit card using your forwarding service.


Mailboxes
 When do you add new shipments into Mailboxes?
 How to cancel the Mailbox?
 Can I share my Mailbox with more people?
 Information on merchants website states 'no shipping to PO Box' or 'no shipping to APO/FPO boxes'. Is it something I should be aware of?
 Saturday delivery not accepted, I have received email from merchant that my shipment was denied.
 Merchant requires signature upon delivery, do you provide it?
 Why I haven't received yet shipment being delivered by Fedex on Saturday?


Personal Shopper


Subscription Magazine
 Can you please confirm how much each magazine costs to ship from the US to Portugal? I read in your website that it costs $1 + $3.80, is this correct?
 I did not understand the idea of having a magazine subscription sent first to an address in the US and then to pay again for shipment to me overseas. This makes a magazine subscription very expensive.
 I wanna subscribe People Magazine weekly to Brazil, can you explain how it works?


Shipping Services
 Can you inform me about fees for combined/consolidated packages in all account types ?
 USPS Shipment tracking shows ISC San Francisco for several days and my package is not moving anywhere, why?


About Company
 What is the Eleven Theory?




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